Refunds, made fair.

When you can request a refund

Because we sell digital goods that are fulfilled instantly, refunds are limited. We offer a refund when:

• Your order has not yet been delivered and you'd like to cancel before fulfillment.
• We are unable to deliver your order within 48 hours and you'd prefer a refund over waiting.
• There's a clear fault on our end and the buyer provides sufficient evidence of a dysfunctional product or service.

Situations we can't refund

We can't process a refund in the following situations:

• Your order has been delivered successfully.
• Boosting accounts were removed from your server by an admin or a bot.
• You changed your mind after the boosts landed.
• The server was deleted, raided, or banned after delivery.

In these cases, please reach out to support — we'll see what we can do, but a full refund usually isn't possible.

Replacement boosts, not cash refunds

If a boost drops during your warranty period through no fault of yours, we'll replace it free of charge. This isn't a refund, but it does keep your server at the level you paid for:

• 1-month packages — 30-day warranty.
• 3-month packages — 90-day warranty.
• 1-year packages — lifetime warranty.

To claim a warranty replacement, just message us with your order number and the affected server.

The fastest way to get help

The fastest way to start a refund request is to open a ticket in our Discord support server. Please include:

• Your order number.
• The server invite link associated with the order.
• A short description of the issue.

You can also email us at hello@cheapboosts.to. Discord is usually faster.

How long it takes

Once approved, refunds are processed within 5 business days. The time it takes to land back in your account depends on your payment method:

• Card payments — typically 5–10 business days.
• Apple Pay / Google Pay — typically 3–5 business days.
• Crypto — refunded in the same coin, usually within 24 hours of approval.

Always contact us first

If you file a chargeback without contacting us first, your account will be permanently blacklisted and your purchased boosts may be invalidated. Almost every issue can be resolved by reaching out — please give us a chance to make it right before disputing.